Claims
We Value Your Feedback
Please consider completing our Claim Experience Survey. It only takes 1 to 2 minutes to complete. Your feedback will help Germania continue to maintain and improve our customer service.
The real test of an insurance company is how members are treated at their time of loss. We feel that Germania's claims handling is second to none. Germania has field adjusters equipped with the latest technology to handle claims, which in many cases allows us to issue a check the same day the adjuster reviews your loss. Germania also has a large experienced home office adjusting staff able to handle many claims over the phone, speeding up the claims process.
Report your claim online through GermaniaConnect.
Auto Glass Claim - to report a Auto Glass Claim.
Claims Handling - to report all other claims.
Direct Repair Program - to select a repair facility.
Catastrophe Response Unit - mobilized to serve as a fully functional field office.
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